Terms of Service

GlowSketchPad Terms of Service

Thank you for visiting GlowSketchPad. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian to make a purchase.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our sole discretion, including but not limited to cases of suspected fraud, abuse, misuse, or excessive disputes or chargebacks.

2. Product Information & Use

We make every effort to display our products accurately, including descriptions, images, and pricing. Colours, appearance, or size may vary slightly due to screen settings, lighting, or manufacturing differences.

GlowSketchPad™ products are intended for normal, supervised use. Adult supervision is recommended for children. GlowSketchPad is not responsible for damage or injury resulting from misuse, improper handling, or use outside of intended purposes.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.

3. Pricing and Payment

All prices are displayed in the currency shown at checkout and are subject to change without notice.

By placing an order, you authorise GlowSketchPad to charge the payment method provided for the full order amount, including applicable taxes and fees. Payment information is processed securely through third-party payment providers. We do not store payment details.

4. Orders and Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to pricing errors, stock availability, suspected fraud, or policy violations.

Once an order has entered processing or has shipped, it cannot be changed or cancelled. Please review your order details carefully before completing checkout.

5. Shipping and Delivery

Shipping times and delivery estimates are provided for reference only and are not guaranteed. By placing an order, you acknowledge and accept the delivery timeframes outlined in our Shipping Policy.

GlowSketchPad is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our control.

6. Returns, Refunds and Replacements

All returns, refunds, replacements, and cancellations are governed by our Refund Policy. By placing an order, you agree to those terms in full.

7. Chargebacks and Payment Disputes

Customers agree to contact GlowSketchPad directly to resolve any issues before initiating a chargeback or payment dispute.

Filing a chargeback or dispute in violation of our Refund Policy or before our resolution process is completed may result in the dispute being contested with the payment processor or issuing bank. We reserve the right to provide order records, tracking information, delivery confirmation, and communication history as evidence.

Abuse of chargebacks or disputes may result in refusal of future service.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, branding, and designs, is the property of GlowSketchPad and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, GlowSketchPad shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and apps. GlowSketchPad is not responsible for the content, policies, or practices of third-party services.

11. Force Majeure

GlowSketchPad shall not be held liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, carrier disruptions, customs delays, labour strikes, or system outages.

12. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon being posted. Continued use of the website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

15. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: glowsketchpad@gmail.com

Please include your full name, order number (if applicable), and a brief description of your enquiry so we can assist you as quickly as possible.